Term and Conditions

Welcome to Digital Station (“we”, “our”, or “us”). These Terms and Conditions govern your use of digitalstationshop.com and all purchases made through our website. By accessing our site and making purchases, you agree to comply with these terms.

2. User Obligations and Responsibilities

2.1 Account Registration

When creating an account or making purchases, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorised account activity

2.2 Prohibited Conduct

You may not:

• Use our site for any illegal purpose
• Attempt to gain unauthorised access to our systems
• Use automated tools to scrape content or place orders
• Resell our products without authorisation
• Provide false information during checkout

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, specifications, and pricing. However, we cannot guarantee that all information is entirely error-free. If we discover an error, we reserve the right to cancel your order and notify you immediately.

3.2 Product Availability

All products are subject to availability. We may limit quantities and reject orders that appear to be placed by dealers or resellers.

3.3 Non-Returnable Items

For hygiene and copyright protection, the following cannot be returned:

• Opened AirPods and other in-ear audio products
• Software and digital downloads
• Opened karaoke microphones

4. Order and Payment Terms

4.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation email. We process orders within 1-2 business days (excluding weekends and holidays).

4.2 Pricing and Payment

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All prices are in GBP (£) and include VAT where applicable. International customers are responsible for any customs duties, taxes, or import fees.

4.3 Shipping Options

Shipping Method	Cost	Delivery Time	Carrier
Standard Shipping	£12.95	10-15 business days after dispatch	DHL or FedEx
Free Shipping	Free (orders over £50)	15-25 business days after dispatch	EMS

Note: We do not ship to Asia or certain remote regions.

5. Returns and Refunds

5.1 Return Policy

We offer a 15-day return policy from the date of delivery. To qualify:

• Item must be unused and in original condition
• All original packaging and accessories included
• Proof of purchase provided
• Item must be in resalable condition

5.2 Return Process

1. Contact our support team at [email protected] with your order details
2. Receive Return Merchandise Authorization (RMA) number
3. Ship item to: Digital Station Returns, 24 Angel Drove, Ely, GB CH6H 8LZ
4. Await processing (typically 3-5 business days)

5.3 Refunds

Refunds are issued to your original payment method within 5-10 business days after we process your return. Original shipping fees are non-refundable except for defective items.

6. Intellectual Property

All content on our website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

Digital Station® and our logo are registered trademarks. Third-party product names and logos are trademarks of their respective owners.

7. Limitation of Liability

7.1 General Limitations

To the fullest extent permitted by law, Digital Station shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from delays or failures in performance

7.2 Product Use

You assume all risks associated with product use. We are not responsible for misuse or failure to follow manufacturer instructions.

7.3 Force Majeure

We are not liable for delays or failures in performance resulting from events beyond our reasonable control, including natural disasters, pandemics, or supply chain disruptions.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our site after changes constitutes acceptance of the new terms. We will notify users of significant changes via email or site notifications.

10. Contact Information

For questions about these Terms and Conditions, please contact us:

Digital Station
24 Angel Drove
Ely, GB CH6H 8LZ
Email: [email protected]